Legal & Policy

7abc Privacy Policy

Your privacy matters to us. This Privacy Policy explains exactly what personal data 7abc collects when you use our platform, why we collect it, how we use it, and what rights you have over your own information. We keep things straightforward — no legal jargon, no hidden surprises.

Last updated: January 2025

How 7abc Handles Your Data

A quick overview of the key privacy commitments 7abc makes to every player. Full details are in the sections below.

🔒
Your Data Stays Secure

7abc uses industry-standard encryption to protect all personal data stored on our servers. Payment information is processed through secure channels and never stored in plain text. We conduct regular security reviews to keep your data safe.

🚫
We Never Sell Your Data

7abc does not sell, rent, or trade your personal information to third parties for marketing purposes. The data you share with us is used to operate your account, process payments, and improve the 7abc platform — nothing else.

🎯
Data Collected for a Purpose

Every piece of data 7abc collects has a specific reason behind it — account verification, payment processing, fraud prevention, or platform improvement. We don't collect data we don't need, and we don't keep it longer than necessary.

👁️
You Can See What We Hold

Any 7abc player can request a copy of the personal data we hold about them at any time. We will provide this within a reasonable timeframe. If any information is incorrect, you have the right to ask us to correct it.

🍪
Cookies Used Transparently

7abc uses cookies to keep your session active, remember your preferences, and understand how players use the platform so we can improve it. We don't use cookies to track you across other websites or build advertising profiles.

📧
Marketing Is Always Optional

7abc will only send you promotional emails or SMS messages if you have opted in to receive them. You can opt out at any time from your account settings or by contacting our support team. Opting out does not affect your ability to use 7abc.

1 Who We Are

7abc is an online gaming platform operating at 7abc.asia, offering slots, fishing games, crash games, and live casino products to players in Bangladesh. When this Privacy Policy refers to "7abc", "we", "us", or "our", it means the 7abc platform and the team responsible for operating it.

This Privacy Policy applies to all personal data collected through the 7abc website, the 7abc mobile app, and any other channel through which you interact with us — including customer support conversations, email, and live chat.

By registering a 7abc account or continuing to use the platform, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and use of your data as described here.


2 Data We Collect

7abc collects personal data in two ways — information you provide directly when you register and use the platform, and information collected automatically as you interact with 7abc.

Data Type Examples How Collected
Identity data Full name, date of birth, gender Registration form, KYC verification
Contact data Mobile number, email address Registration form, support interactions
Payment data bKash / Nagad / Rocket account number Deposit and withdrawal requests
Verification data National ID, utility bill, selfie KYC verification process
Transaction data Deposit amounts, withdrawal history, bet records Automatically recorded during gameplay
Technical data IP address, device type, browser, OS Automatically collected on platform access
Usage data Pages visited, games played, session duration Automatically collected via cookies and logs
Communication data Support chat transcripts, email correspondence Customer support interactions

7abc does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or regulation.


3 How We Use Your Data

Every piece of data 7abc collects is used for a specific, legitimate purpose. We do not use your data in ways that are incompatible with the reasons it was originally collected. Here is how we use the data we hold:

  • To create and manage your 7abc account and verify your identity.
  • To process deposits and withdrawals through your registered mobile banking account.
  • To detect and prevent fraud, money laundering, and other prohibited activities.
  • To comply with legal and regulatory obligations, including anti-money laundering requirements.
  • To provide customer support and respond to your queries and complaints.
  • To send you transactional notifications such as deposit confirmations and withdrawal updates.
  • To send you promotional offers and bonus notifications, if you have opted in to marketing communications.
  • To analyse platform usage and improve the 7abc experience for all players.
  • To enforce our Terms and Conditions and protect the integrity of the 7abc platform.
  • To support responsible gaming monitoring and intervention where necessary.

7abc uses automated systems to monitor account activity for signs of fraud and problem gambling. If our systems flag unusual activity, a member of our team will review the account manually before any action is taken.


4 Legal Basis for Processing

7abc processes your personal data on the following legal grounds:

  • Contract performance — processing your data is necessary to operate your 7abc account, process payments, and deliver the services you have signed up for.
  • Legal obligation — we are required to collect and retain certain data to comply with anti-money laundering regulations, age verification requirements, and other applicable laws.
  • Legitimate interests — we process some data to protect the security of the 7abc platform, prevent fraud, and improve our services, where these interests are not overridden by your rights.
  • Consent — where we rely on your consent, such as for marketing communications, you can withdraw that consent at any time without affecting your ability to use 7abc.

5 Data Sharing

7abc does not sell your personal data. We share data only in the following limited circumstances, and only to the extent necessary for the specific purpose:

  • Payment processors — we share payment-related data with bKash, Nagad, and Rocket to process your transactions. These providers have their own privacy policies governing how they handle your data.
  • Identity verification providers — when you submit KYC documents, these may be processed by a third-party verification service operating under strict data protection obligations.
  • Technology providers — we use third-party services for platform hosting, analytics, and customer support tools. These providers are contractually bound to process data only on our instructions.
  • Legal authorities — we may disclose data to law enforcement or regulatory bodies if required to do so by law, court order, or to protect the rights and safety of 7abc and its players.
  • Business transfers — in the event of a merger, acquisition, or sale of the 7abc business, your data may be transferred to the new operator, who will be bound by this Privacy Policy.

We never share your personal data with advertisers, data brokers, or any third party for their own marketing purposes. Your data is yours.


6 Cookies and Tracking

7abc uses cookies and similar tracking technologies to keep the platform running smoothly and to understand how players use it. A cookie is a small text file stored on your device when you visit a website.

  • Essential cookies — required for the platform to function. These keep you logged in during your session and remember your language and display preferences. You cannot opt out of essential cookies without stopping use of the platform.
  • Analytics cookies — help us understand which pages and games are most popular, how long players spend on the platform, and where technical issues occur. This data is aggregated and anonymised.
  • Functional cookies — remember your settings and preferences so you don't have to re-enter them every time you visit 7abc.

7abc does not use advertising cookies or cross-site tracking cookies. You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 7abc platform.


7 Data Retention

7abc retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. The specific retention periods we apply are:

  • Account and identity data is retained for a minimum of five years after account closure to comply with anti-money laundering regulations.
  • Transaction records are retained for a minimum of five years from the date of the transaction.
  • Customer support communications are retained for two years from the date of the interaction.
  • Technical and usage data collected via cookies and logs is retained for up to 13 months.
  • Marketing consent records are retained for as long as you remain opted in, plus two years after you opt out.

When data is no longer required, 7abc deletes or anonymises it securely. We do not retain personal data indefinitely or beyond the periods described above unless required to do so by a specific legal obligation.


8 Your Rights

As a 7abc player, you have the following rights over your personal data. You can exercise any of these rights by contacting our support team.

Right of Access

Request a copy of all personal data 7abc holds about you.

Right to Rectification

Ask us to correct any inaccurate or incomplete data we hold.

Right to Erasure

Request deletion of your data where we no longer have a legal basis to hold it.

Right to Restriction

Ask us to pause processing of your data while a dispute is resolved.

Right to Portability

Receive your data in a structured, machine-readable format.

Right to Object

Object to processing based on legitimate interests, including direct marketing.

We will respond to all data rights requests within 30 days. In some cases, we may need to verify your identity before processing a request. If we are unable to fulfil a request due to a legal obligation, we will explain why.

To exercise any of your data rights, contact us at [email protected] with the subject line "Data Rights Request". Please include your registered mobile number so we can locate your account.


9 Data Security

7abc takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration.

  • All data transmitted between your device and the 7abc platform is encrypted using TLS (Transport Layer Security).
  • Passwords are stored using one-way hashing — 7abc staff cannot see your password in plain text.
  • Access to personal data within 7abc is restricted to staff who need it to perform their job functions.
  • We conduct regular security assessments and penetration testing of the 7abc platform.
  • Payment data is processed through secure, PCI-compliant channels and is not stored on 7abc servers.

Despite these measures, no online platform can guarantee absolute security. If you suspect that your 7abc account has been compromised, please contact our support team immediately and change your password.


10 Children and Minors

7abc is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the 7abc platform in any way.

If 7abc becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on 7abc, please contact us at [email protected] so we can investigate and take action.


11 Changes to This Policy

7abc may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify registered players via email or an in-platform notification.

The updated policy will be posted on this page with a revised "last updated" date. Continued use of 7abc after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. We recommend reviewing this page periodically.

The date shown at the top of this page always reflects when the Privacy Policy was last updated. If you have questions about any changes, contact our support team before continuing to use 7abc.


12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how 7abc handles your personal information, please get in touch with our support team. We are available 24 hours a day, 7 days a week.

  • Email: [email protected]
  • Live chat: available in the 7abc platform after login
  • Subject line for data requests: "Privacy / Data Rights Request"

For responsible gaming support or account self-exclusion, please visit our Responsible Gaming page. For full details on how your account is governed, please read our Terms and Conditions.

Your Privacy Is Safe with 7abc

We protect your data so you can focus on the game. Register your 7abc account today and play with confidence.

Play Responsibly on 7abc

7abc is an entertainment platform for adults aged 18 and above. Gambling should never be used as a source of income or a way to recover losses. If gambling is affecting your daily life, please visit our Responsible Gaming page for tools and support.